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Shipping Policy:
• Most orders placed before 1PM EST will ship same business day.
• If the order is unable to be processed and shipped the same day and is listed as "In Stock" the order will be shipped within 24-48 hours from time of order.
• All orders placed on Friday will be shipped Monday or the next business day if a holiday is the next day.
• All Special Order pieces will be shipped upon arrival of the product or as requested by the purchaser.
• Customer has 3 business days to report any missing or damaged parts from date of receiving any merchandise.
• Shipping Time is calculated in BUSINESS DAYS, and does not include Saturdays, Sundays, and/or FEDEX/UPS shipping holidays.
Damaged/Lost/Delayed Shipments:
Educator World is not responsible for items that may be damaged, or lost by the shipping company, or "carrier" (FedEx, UPS,USPS). All shipments are fully insured with the respective carrier. All products and packaging should be carefully inspected upon receipt and any damage should be brought to the carrier´s attention. If necessary, purchaser should alert the carrier and Educator World that a claim needs to be filed for that shipment. Once a claim is approved and processed by the carrier, our shipping department will then ship out a replacement or refund the purchase price. Educator World has no control over the timeliness of the shipments and cannot be held responsible for any delays caused by the carrier. If necessary, Educator World will aid in the filing of an appropriate claim with the carrier in the event of loss, damage, or shipping delay.
Non Defective Returns:
All non defective items can be returned for full credit of the merchandise within 30 days of purchase less shipping and handling. |
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